This site has been constructed to meet recommendations made by the Web Content Accessibility Guidelines established by the World Wide Web Consortium (W3C) to achieve a Double-A accessibility rating.
This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.
In order to make the TVH website easier to read and navigate, you can change display settings such as:
▪ Text size
▪ Colour and contrast
▪ Screen magnification
▪ Style sheets
The BBC’s website “My web my way” offers help on adjusting these and other features. You need to do this in the operating system your computer uses to allow you to access the web. This operating system is called your 'browser'.
Go to My web my way
What is a browser?
Your browser is the name of the type of software loaded onto your computer which makes it possible for you access the world wide web. The most common ones are:
- Microsoft Explorer
- Mozilla Firefox
- Google Chrome
- Apple Safari
This site explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible to you. This includes dedicated areas with full information if you:
Can't see very well
Can't hear very well
Find a keyboard or a mouse difficult to use
Find words difficult
Are blind
Alternatively, if you are unsure which system you are using or have never use accessiblity features before, you can go to the useful links page of 'My web my way' which gives you instructions on types of browser and how you can make the changes in the most popular versions.
Go to useful links
Font size
You can change the font size on this site by clicking on one of the three ‘A’s in the top right-hand corner of the site.
Access keys
You may find it easier to go to different parts of the site using the keyboard. Most browsers support this.
For Windows: Press ALT and one of the keys listed below
For Macintosh: Press Control and one of the keys listed below.
All pages on this site define the following access keys:
A – Home
B - Resident services
C - Find a home
D - Taking part
E - Training centre
F - Developing homes
G – News
H - About us
I – Careers
J - Contact us
K - Policies
L - Login/Register
Translations
We provide the key contact information in 8 different languages. This includes information about telephone translations for any part of this site.
If the language required is not listed, you can click on ‘other’ where you will be taken to Babel Fish. This will automatically translate the whole web site.
Go to translations page.
Your feedback
Should you experience any difficulty in accessing this website, please don’t hesitate to contact us to share your experiences and help us improved this site.
Email Rosalind Grozier, Communications Officer or phone her on 0208 607 0886. You can write to her at TVH, Premier House, 52 London Road, Twickenham, TW1 3RP.
Please include your address, telephone number, and email, if you have one.