Staff profiles

Hear from some of the people who work at TVH.

Ben Cronin
Finance Assistant

Ben started his TVH career in a temporary role in the payments team of the Finance department and later applied for a permanent role.

“I had been temping at TVH for four months, when a permanent position came up.  When it did, I quickly got my application in. 

I was eager to take up a permanent position as I was enjoying what I was doing.  I was learning new things and being given lots of training.  I felt both comfortable and competent in my role, but there was still a healthy degree of challenge. 

I am also very well supported by my manager and by my team.  If I have a problem or a query, I can go to anyone in my team and they will support me, assist or resolve it, if necessary.  That’s true of the whole company.  Communication is really good and everyone is very approachable. 

I also like the social aspect at TVH.  We organise a lot of events and take part in charity fundraising too.  At Christmas we organised a Fair in the office, with staff selling homemade cakes and Fair Trade and other organisations selling cards and gifts.  We usually organise events for Comic Relief and Sports Relief."


Esaiyas Mollallegn
Marketing Co-ordinator

Esaiyas joined TVH in 2008 as Sales Officer in the Sales and Marketing Department.  Previously he had been working for Mortgage Brokers. 

One of the things that I really like about TVH is the trust and respect you receive from you colleagues professionally and personally. I am given responsibility allowed to use my initiative and to get on with my job without being closely monitored.

The environment I worked in before coming to TVH was really cut throat. Here everyone is very respectful and friendly, which makes the working environment very happy.

The staff are also well treated by the company. There are a range of benefits: from Health Insurance to child care vouchers available, and many others.

In 2010 I took on my current role of Marketing Co-ordinator. It’s exactly what I’ve always wanted to do and I’m delighted I’ve been able to stay at TVH to do it.



Sarbjit Mann
Assistant HR Advisor

Sarbjit came to work here for two weeks in 2008 as a temp and four years later is still at TVH.

I came as a temporary PA to the Finance Director covering annual leave, however TVH liked my work and asked me to stay on, temping in the HR department.

I moved into a permanent post in January 2008. I administrate the staff benefits system and answer questions staff have about their benefits. I’m also involved in the recruitment process and working on the payroll.

I don’t think there’s anything I don’t like doing. My job is fun and busy, which is just the way I like it. I really like working here. It’s a very friendly company and you feel valued for your work."


Karen Sandford

Customer Service Centre

"Karen Sandford works in the Customer Service Centre, answering calls from Residents reporting repairs and making enquiries. Not enjoying her retirement, she started with TVH 2006.

TVH gave me a chance to restart my career when other companies didn’t even offer me an interview.   TVH has a really good policy towards ‘older’ people. The working conditions are good. So is the pay and the annual leave entitlements.

TVH gave me extensive training before I actually started to take calls from residents and I’ve benefited from a number of other training courses over the time I've been here.  I really enjoy the variety in my work as you are answering questions from residents on all aspects of living in their home.  No two days are the same.  I’m very happy in my work."