General Enquiries

Look below to find the appropriate contact details for your query

 

Residents  
General Enquiries
Taking Part (Resident Involvement)
Resident Training
Anti-Social Behaviour (after office hours)
Homes for Sale
Professional Training
Development Team


Residents

Customer Service Centre (open 8am – 6pm).

Tel: 0800 358 7767, or
From a mobile: 020 8607 0677 
Fax: 020 8607 9923
Email: info@tvha.co.uk 

If you know of someone who you suspect is a tenancy cheat, you should also call the CSC on 0800 358 7767.  More information...

Emergency repairs:

(Our of office hours and at weekends).

Tel: 0800 358 7767, where you will be transferred to our emergency repairs line.
If for any reason you are not transferred, you can call 0203 589 3045 


General Enquiries

Please be aware that we have moved temporary offices at Heathgate House and are likely to be there till October 2012.  

NB Our postal address remains our old address. 

More information...

Current location/address:
Heathgate House
2 - 4 The Green,
Twickenham
TW2 6QF

Tel: 020 8607 0607
Fax: 020 8607 9923
mail: info@tvha.co.uk

Postal address only
Premier House
52 London Road,
Twickenham
TW1 3RP


Taking Part (Resident Involvement)

Please contact Simon Raine
Tel: 020 8607 0784
Email: simon_raine@tvha.co.uk


Resident Training

Please contact Emildah Chabatah
Tel: 020 8607 0774
Email: emildah_chabatah@tvha.co.uk


Anti-Social Behaviour (after office hours)

You can provide details of any anti-social behaviour you witness or experience, after office hours, by calling: 0800 0232 087

NB This is not an emergency number. In an emergency, you should always call 999.


Homes for Sale

Call 0845 35 12345, (open 9am – 5pm).


Professional Training

Please contact Andrew Craig
Tel: 020 8607 0894
Email: andrew@academy4housing.org 


Development Team:

Please refer to the development contact page