Residents
General Enquiries
Taking Part (Resident Involvement)
Resident Training
Anti-Social Behaviour (after office hours)
Homes for Sale
Professional Training
Development Team
If you are unable to find the contact details you want below, please use the general enquiries number.
Residents
If you are a resident you now have dedicated Officers as your first point of contact for all enquiries, except reporting repairs and making payments.
For the Welfare Benefits Hotline- Call 0800 542 5862 or 020 8607 0577 (from a mobile)
If you are a Home Owner
Please call 0300 456 2929 and choose option 4 to find out who your Property Manager and who your Revenues Officer is.
If you are a Tenant
Find out who your Housing Officer is
Find out who your Revenues Officer is
To report repairs and make payments - all residents
Please call 0300 456 2929
Emergency repairs:
(Our of office hours and at weekends).
Tel: 0300 456 2929, where you will be transferred to our emergency repairs line.
If for any reason you are not transferred, you can call 0203 589 3045
General Enquiries
From the 18 December 2012, our location and postal address will be:
Premier House
52 London Road,
Twickenham
TW1 3RP
Tel: 020 8607 0607
Fax: 020 8607 9923
mail: info@tvha.co.uk
Taking Part (Resident Involvement)
Please contact Eleanor Morgan
Tel: 020 8607 0763
Email: eleanor_morgan@tvha.co.uk
Resident Training
Please contact David Walker
Tel: 020 8607 3890
Email: david_walker@tvha.co.uk
Report Anti-Social Behaviour out of office hours
You can report any Anti-Social Behaviour you witness or experience out of office hours by calling:
0800 0232 087
Leave a message and someone will get back to you within 2 working days.
This message line is NOT an emergency line. In an emergency, you should always call 999.
Homes for Sale
Call 0845 35 12345, (open 9am – 5pm).
Professional Training
Please contact Andrew Craig
Tel: 020 8607 0894
Email: andrew@academy4housing.org
Development Team:
Please refer to the
development contact page