Residents require self-confidence, presentation and negotiation skills to successfully undertake Resident-Led Self-Regulation, sit on a Board or represent their community.
This module is designed to assist residents in developing these skills, and the confidence they need in order to apply them.
Course details
Day 1:
• Public speaking
• Equality and Diversity
Day 2:
• Negotiation, assertiveness and the skills needed to be successful
• How to resolve conflicts satisfactorily
Module delivery
The module is a mixture of practical tasks using individual excercises, group discussion, group activities and tutor presentations.
Duration: 2 days
Venue: We will deliver this module for up to 14 of your residents at your premises or ours (The TVH Training Centre, Twickenham. Location and map)
Find more about more resident training modules
We strongly recommend residents also attend the Housing Practice module which provides basic knowledge about the policies and practices of housing organisations. It also provides an in-depth understanding of resident self-regulation.
Book now
Please email Bethany Fennymore and include the following in the body of your email:
- Your name,
- Your organisation
- Your contact telephone number
Alternatively, you can ring Bethany on 0208 607 3890.