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Contact Fran Moynihan, Resident Involvement Office 020 8607 0784
» Tenant Participation Advisory Service» Tenant Services Authority
There are a range of ways you can get involved in assessing our services and contributing to decision making. You can take part from home, within your estate or at our offices in Twickenham.
Personal Skills »Resident Auditors course »Mystery Shopping »CIH Housing Level 3 »
LinkUp-Winter- 2010 »Res Involvement Statement 2010 »Res Involvement impact report »Resident Auditors repairs report »Taking Part Leaflet »
These groups focus on assessing the services we provide
Resident auditors »Quality improvement group »Email policy group »Resident board members »Leasehold Consultation 2009 »Property & Maintenance Group »
How we can help you set up a residents' group where you live - from a creche or a gardening club to a campaigning group - we could help.
Helping us make sure we're getting your services right.
The TVH Community Investment Strategy was launched in February 2010. It is a three year programme which includes working with local youth services, developing a Young People’s Forum, improving access to services for local residents, providing training and managing TVH’s Community Chest.Community Investment »
Thames Valley Housing Residents come together with staff to improve the community they live in.Resident's Community »
Find out more about how one resident has been improving her environment by getting involved.Success stories »
We regularly carry out surveys of all our residents to ensure we are meeting our service standards and to find out where we need to take action. These are the starting point for the resident consultation we undertake. Surveys »