Housing NVQ

Candidates who complete the course will benefit from improved communications and customer service skills. This qualification is for individuals working in Housing roles who would like to develop their work-related skills, knowledge and understanding of the housing sector.

The Housing NVQ is accredited by City & Guilds. 

Who can apply

  • Anyone who works in a housing related role.
  • Anyone who would like to gain knowledge and skills for a housing role.

TVH delivers the Housing NVQ at Levels 2, 3 and 4.

To achieve the qualification candidates must successfully achieve a number of mandatory and optional units.

Level 2

Provides candidates with knowledge and understanding of their occupation. It demonstrates an employee’s ability to perform a range of tasks with some guidance or supervision. It is suitable for those who are just starting out in the housing industry.

Candidates must achieve 7 units – 4 mandatory and 3 optional.

Mandatory units:

  • Maintain open and honest relationships with customers
  • Provide information to customers
  • Maintain effective working relationships with colleagues and others
  • Monitor and maintain health, safety and security

City & Guilds Level 3 Certificate in Housing 

Requires candidates to obtain detailed skills and understanding within a relevant field, including team leadership and specialist technical skills. They must also demonstrate competence in:

  • Communication
  • Problem solving
  • Applied teamwork.

It is suitable for those who are already established in the housing industry and would like to develop their skills and knowledge further.

Candidates must achieve 8 units, 5 mandatory and 3 optional.

Mandatory units:

  • Process documents relating to housing services
  • Develop and maintain open and honest relationships with customers and others
  • Ensure your own actions reduce risks to health and safety
  • Manage yourself

Level 4 (Hurry! No more registrations after September, 2010)

The candidate will possess:

  • In-depth knowledge of their occupation
  • The ability to deal with high level information

Job roles must include managerial skills, with a demonstration of competence in planning and business awareness. It is suitable for those who are in housing management positions.

Candidates must achieve 9 units – 6 mandatory and 3 optional.

Mandatory units:

  • Develop and maintain open and honest relationships with interested parties
  • Obtain and provide information relating to housing
  • Manage activities to meet requirements
  • Manage the use of financial resources
  • Develop your own resources
  • Lead the work of teams and individuals to achieve their objectives

Qualification details

To gain the qualification candidates must demonstrate that they are competent at their job. There is no pass or fail. If the candidate does not reach a suitable level of competence to achieve the qualification, then further training will be identified to ensure that they can demonstrate competency.

The candidate will be supported by an assessor and assessed in the work place.  They must be directly observed by their assessor.  Evidence collection methods can also include witness statements, case studies, professional discussions and questioning.

Candidates are offererd the choice to build a paper-based or electronic portfolio of evidence for the qualification.

The duration of the qualification is 12 months.

Cost

Level 2 £1,131.90
Level 3 £1,401.90
Level 4 £1,862.90

For more information

Please click on the link below for contact details to get in touch with the Training Centre.

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