Key Performance Indicators - Home Ownership

Arrears

2.5%

Sales (Number) Staircasings

139

Sales (Number) Open Market Homebuy

258

Homebuy Grant Allocation Take-up

8.62M

% 1st Tranche Sales Equity

47%

Sales Handover/Exchange Period (Days)

11

Sales Handover/Completion Period (Days)

56

% Exchanged (of handovers)

85%

Leaseholder Satisfaction Rate - Estate Cleaning

50%

Leaseholder satisfaction Rate - Ground Maintenance

50%