This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here »
Email address:
Password:
Forgot password?
If you have already registered and cannot access your account, please visit this page.
Register and you'll be able to request repairs, check your rent balance, pay your rent and more.
» Register
» Make a complaint or suggestion
All resident enquiries 0300 456 2929
» Read more
» Direct Gov» List of Local Authorities» TVH on Facebook» Cleanscapes» Just Ask
Handbook information sewer-ownership
Last updated on 04/06/2013
Will be reviewed on: 05/06/2013
This area contains information about living in your home. You can download a range of useful leaflets and publications including the handbook and the newsletter, Link Up
OurSpace Spring 2013 out now! »Resident Survey Training »
Annual Residents Report 2012 »Annual Residents Report 2011 »Resident Expense Policy 2012 »A short guide to home fire safety »
Your service pledge »Repairs & maintenance »Everyday Repairs Guide »Your tenancy & home »Transfers and moving home »Anti-social behaviour »Buying your home »Estate services »Key worker & student homes »Handbook information »Property Pack »Your boiler manual »Aids and adaptions »
Your service pledge »Repairs & maintenance »Your lease »Home Owner News »Right to manage »Buying & selling your home »Leasehold services »Handbook information »Welcome pack »Financial Difficulties »
This section provides information about the help available if you are in arrears or debtRent arrears or debt? »
Comprehensive information about repairs, cleaning and maintaining your home, our performance and our partners who provide these services. Repairs »
Service levels that we strive to acheive on our websiteWebsite aims and objectives »
Our website with advice on the upcoming benefit changes, managing your money and alternatives for improving your finances. Benefits and money advice »
Contact us if you are suffering ASB or any other form of hate crime, including domestic violence. You can also report someone you know, or suspect to be a tenancy cheat. Anti-social behaviour »
A brief guide to staying safe in your home. How to prevent fires as well as the support available in the unfortunate event that you do have a fire.Safety in the home »