Get in touch

For all resident enquiries contact the Customer Service centre 0800 358 7767

» Get in touch

Resident services

This area contains information about living in your home. You can download a range of useful leaflets and publications including the handbook and the newsletter, Link Up

Paying your rent

This is a very important part of your commitment to us, as this money pays for the services we provide you. To make it as easy as possible, we provide a wide choice of ways to pay.
Paying your rent »

Financial help

This page advises you on what you can do if you get into difficulties paying your rent. It also provides information about a range of ways you can get financial support.
Financial help »

Report abandoned vehicles

If you know of an abandoned or untaxed vehicle then please report it to us and we will arrange for this vehicle to be inspected and take any necessary action
Report abandoned vehicles »

Repairs and estate maintenance

Comprehensive information about day to day repairs, cyclical repairs and cleaning and maintaining your home, our performance and our partners who provide these services.
Repairs and estate maintenance »

Anti-social behaviour

We urge you to contact us if you are suffering anti-social behaviour, racial harassment, domestic violence or any other form of hate crime.
Anti-social behaviour »

Complaints & suggestions

We welcome your feedback as it helps us to learn what we are doing well, where we need to improve and where we have got something wrong that we need to put right.
Complaints & suggestions »