Anti-social behaviour
We urge you to contact us if you are sufferering anti-social behaviour, racial harassment, domestic violence or any other form of hate crime.
Contact Us
If you witness or experience any kind of anti-social behaviour (ASB) or hate crime, you can report this to the Customer Service Centre during office hours (8am - 6pm, Mon to Fri) on:
0800 358 7767 and choose option 3 (020 8607 0677 from a mobile)
You can report the details of any kind of ASB or hate crime out of office hours by calling the ASB message line on:
0800 0232 087
NB Neither of these are emergency numbers. In an emergency, you should always call 999.
Back to homepage
Anti-social Behaviour
ASB can range from inconsiderate parking to acts of violence.
Initially we encourage people who are experiencing ASB to talk to the person causing them problems as sometimes the perpetrator may not be aware they are causing a problem.
If this doesn’t resolve the problem or if you feel this is not possible, you should get in touch with us.
Back to homepage
Domestic Violence
This can happen in any kind of relationship. Most often it is carried out by men on women, but this is not always the case. The victim often feels, wrongly, that they are to blame or makes excuses for the perpetrator.
Domestic violence includes:
- threatening behaviour
- physical abuse and violence
- emotional abuse
- psychological abuse and bullying
Back to homepage
Racial Harassment
We treat all incidents as a racist incident if it is perceived in this way by the victim or the person reporting it.
Back to homepage
Hate Crimes
These are crimes where the victim is targeted for any reason, including age, gender, sexual orientation or religion.
Back to homepage
What we will do:
- Work with other agencies to prevent what you are experiencing, such as the Police, Social Services, Race Equality Council, solicitors.
- Offer you support and take appropriate action against the perpetrator
- We will always be guided by you about what action to take
Taking action against the person carrying out the harassment
We can:
- Take action to evict the person if they are one of our tenants
- Get an injunction against the person
- Work with other agencies to coordinate the most appropriate action