Get in touch

For all resident enquiries contact the Customer Service centre 0800 358 7767

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Homeowner information

Residents Report and Pledge

Sets out the level of service we aim to acheive in 6 key areas.
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Repairs & maintenance

How to report communal repairs and information about planned maintenance
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Your lease

Information about paying your lease
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Individual services for Home Owners

Services and costs for legal permissions and additional documents
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Right to manage

If you own 100% of your home you may have the right to manage
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Buying & selling your home

Buying and selling shares in your home
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Handbook information

Covering all aspects of living in your home.
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Welcome pack

Information about moving into your new home.
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Flexible Tenure

This is an option for shared owners in severe financial difficulty.
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