Thames Valley Housing

 

Thames Valley Housing
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Income Manager

Date of Issue: 15 August 2008
Reference Number: IM150908
Location: Twickenham
Hours: 35
Salary: £31,200 - £34,500 pa
Closing Date: 08 September 2008
Interview Date: 15 Sep 2008

Summary Job Description

We don’t just provide 10,000 homes, we create communities that make people feel proud, and we add value at work as well. We have just completed another successful year of record growth, increasing levels of customer service, and high
levels of staff satisfaction combined with financial strength. We’re people friendly and are going places fast. ‘Open-door’ policies where there is always someone to talk to, away-days, eco-friendly benefits and a warm welcome lead us to believe that you’ll enjoy working here.

The Revenues Department is a highly successful team going from strength to strength. The Revenues Department maximises income from a £20m rent income budget and manages service charges for 5,000 properties whilst supporting customers maintain their tenancies when experiencing difficulties. Leading a small team, you will be responsible for our right-to-buy/right-to-acquire portfolio, former tenants, rent and service charge setting and tenancy sustainability.
This is a diverse and challenging position suitable for either experienced managers or those wanting to progress their career in housing management.
To succeed in this role you will need to be:
• experienced and knowledgeable in housing management
• a customer-driven team player
• assertive with excellent interpersonal skills
• a natural planner
• pragmatic with a ‘can-do attitude’
• collaborative in your management style.

Download Application Form

You can download a copy of the application form as a PDF below, complete and post it to us:
PDF Icon Application Form File Size (55 kb)

Further Information

Please click on one of the links below in order to download the relevant information:

Apply on-line using our application form.

If you would prefer to request a copy of the Thames Valley Housing application form by post, then please contact us on 020 8607 0600 (24 hour answerphone).

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Created by BOCC
Logo: Thames Valley Housing
For further information please contact TVH
Thames Valley Housing
Premier House, 52 London Road,
Twickenham, TW1 3RP
Tel: 020 8607 0607
Fax: 020 8607 9923, Email: info@tvha.co.uk
Logo: Charter mark