July’s My TVH update

Hi!  Mat Cohen here, Web and Digital Services Manager at TVH. This month the team have continued to make improvements to your online services. Some new features have just gone live, let’s find out a bit more about them…

Passphrases

mytvh-password-strengthLast month we added a new settings area where you can do things like change your contact details and passphrase. For passphrase resets, you’ll get an email with advice on what you need to do. This change was made following feedback from residents. We’ve also added a strength indicator so that you can create better passphrases.

Accounts

We’ve made some changes to how the accounts page looks. A number of our residents have more than one account with us, including garage, sundry and previous agreements. If you’ve got more than one account, you can manage them all with MyTVH.

Support

We’ve been busy building a staff admin area, so that we can better support MyTVH and help you with finding your way around the site.

Help test MyTVH

We’re looking for residents (from web beginners to experts) to test our site so we can be sure it works for everyone. If you’d like to get involved, let us know. To say thanks we’ll give you £30 of Love2Shop vouchers if you come to a session.   Thats it for now. Watch out for our next update later in August. Mat.

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Matthew Cohen

Contact

Matthew Cohen