Resident repairs, payments and general enquiries
To report repairs and make payments please call 0300 456 2929
Emergency repairs (out of office hours only)
Tel: 0300 456 2929, where you will be transferred to our emergency repairs line.
If for any reason you are not transferred, you can call 020 3597 2094
For enquiries about about buying a home with TVH, staircasing or resales:
Tel: 020 8607 0550 or email firstname.lastname@example.org. Alternatively, you can visit our sales website.
Please note that some of our calls may be recorded for training and monitoring purposes.
If you are a tenant you have dedicated officers as your first point of contact for enquiries. Find out who your Housing and Revenues Officers are.
If you are a keyworker tenant you have a dedicated Accommodation Officer as your first point of contact for all enquiries.
If you are a homeowner you have a dedicated property manager as your first point of contact for enquiries. Find out who property manager is.
A quick guide for travelling to our offices in Twickenham.
Click here to contact our reception