Parking and permits

If you live on an estate where there’s parking, you may already be clear on the arrangements. If you’re not so sure, here’s some advice.

Key Workers

At most of our key worker schemes, there’s only limited parking. You can check what the arrangements are in place at your scheme by contacting your accommodation office.

All other residents

Home Owners

Some home owners have paid for their parking space and therefore have the right to park their car in a particular space. Other home owners haven’t bought a space but have the right to park in a particular space. The lease is normally clear on what the parking arrangement is, but if you’re not sure, you can check with your property manager.

There’s normally a right reserved to us in the lease to re-arrange the parking allocation. We’ll only do this if it’s absolutely necessary and we’ll involve you from the beginning, should we have to make any changes.

Tenants

Tenants will normally be allocated a parking space with their tenancy. We do have spaces that become available from time to time, so if you don’t have a space but need one, you can ask to be placed on a waiting list. You can find out more about what arrangement is in place by checking with your housing officer.

We sometimes need change the parking allocation. We’ll only do this if it’s absolutely necessary and we’ll involve you from the beginning, should we have to make any changes.

Visitor’s spaces

Some estates have spaces that are available for visitors. These should be only used for visitors on a short term basis.

It’s a facility that’s available to all the residents, so please use fairly.

Parking control and permits

Most estates have some kind of control in place to ensure residents can park where they’re allowed to.

Some estates have a security gate to an enclosed car-park which will require a fob or key, or more rarely a code to be able to access the area. You will have been provided with this information when you moved in.

Most others have an open parking area with the requirement to clearly display a permit.

If you’re not sure, you can check whether there are warning signs displayed on the entry to the parking area or around the car-park.

Home owners and tenants can check with their housing officer or property manager for further information.

Key workers are required to have permits for all schemes except Queen Victoria Hospital.

Need a replacement permit or fob?

Home owners and tenants can request a replacement fob or permit. There’s a charge for the replacement which can cost up to £30 depending on what arrangement is in place at your scheme. We’ll need the payment up front: you can do this over the phone on 0300 456 2929 (option 3 for tenants, option 4 for home owners).

Key workers can obtain a replacement permit or fob by contacting their accommodation officer.

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