Here are our main policies all in one place. They set out our approach to the services we provide and the way we work. We review these regularly.

• Abandoned Vehicles Policy

  Published 9th October, 2014

  Download

• Affordable Rent Policy

  Published 1st September, 2016

  Download

• Arrears Procedure

  Published 21st June, 2017

  Download

• Assignments & Other Tenancy Changes Policy

  Published 1st September, 2016

  Download

• Complaints Policy

  Published 20th April, 2017

  Download

• Decant Policy

  Published 1st September, 2016

  Download

• Equity Loans Complaints Policy

  Published 1st August, 2017

  Download

• Fire Safety in Communal Areas Policy

  Published 30th December, 2014

  Download

• Fixed Term Tenancy Policy (2 years plus)

  Published 1st September, 2016

  Download

• Lettings Policy

  Published 1st September, 2016

  Download

• Lodger policy

  Published 21st January, 2016

  Download

• Mutual Exchange Policy

  Published 1st September, 2016

  Download

• Parking Policy 2014

  Published 9th October, 2014

  Download

• Pets Policy

  Published 11th November, 2016

  Download

• Resident expenses policy

  Published 14th April, 2015

  Download

• Succession Policy

  Published 12th April, 2016

  Download

• Tenancy Policy

  Published 1st September, 2016

  Download

• Transfer Policy

  Published 22nd August, 2017

  Download