Here are our main policies all in one place. They set out our approach to the services we provide and the way we work. We review these regularly.

• Abandoned Vehicles Policy

  Published 9th October, 2014

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• Affordable Rent Policy

  Published 1st September, 2016

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• Arrears Policy

  Published 29th November, 2017

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• ASB Policy

  Published 10th July, 2018

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• Assignments & Other Tenancy Changes Policy

  Published 1st September, 2016

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• Complaints Policy

  Published 20th April, 2017

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• Decant Policy

  Published 1st September, 2016

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• Equity Loans Complaints Policy

  Published 1st August, 2017

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• Fire Safety in Communal Areas Policy

  Published 30th December, 2014

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• Fixed Term Tenancy Policy (2 years plus)

  Published 1st September, 2016

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• Lettings Policy

  Published 1st September, 2016

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• Lodger policy

  Published 21st January, 2016

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• Mutual Exchange Policy

  Published 1st September, 2016

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• Parking Policy 2014

  Published 9th October, 2014

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• Pets Policy

  Published 11th November, 2016

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• Resident expenses policy

  Published 14th April, 2015

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• Succession Policy

  Published 12th April, 2016

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• Tenancy Policy

  Published 1st September, 2016

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• Transfer Policy

  Published 22nd August, 2017

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