Thinking about a change? You need to be careful about what work you carry out in your home.

Some things you’ll be able to do without asking us about it. If you’re thinking about a new wallpaper for the living room or want to repaint the bathroom, that will normally be ok.

If you want to replace your kitchen or bathroom, or install a stud wall to separate a big room into two smaller rooms, that may be possible but you’ll have to ask us for permission.

If you share facilities within your home with others, it’s not possible to carry out alterations. If you are in a house, you have a bit more freedom, but you should still check with us whether an alteration requires our permission or not, before you begin the work.

How to Apply

We’ll need you to send us some details about what you want to do and we’ll check whether you need permission.

You’ll need to look into whether there are any planning restrictions or building regulation requirements.

You can check this with your local authority planning team. We’ll ask you to send us details of what the planning team have advised as part of the process.

You should also make sure you check that your contractor is qualified to do the work you are thinking about doing.

If you’re not sure

If you’re not sure whether you need our permission or if you know you need to get our permission but want to double check what else we need, get in touch.

Send us an enquiry and we’ll let you know.

If you want to speak to us about work you are planning, give us a call on 0300 456 2929 (option 1 for tenants, option 4 for home owners). Key workers can call their accommodation officer.

Why you need to ask us first

If you don’t get permission from us and carry out the work, there could be serious consequences.

Depending on what you’ve done, there could be an impact on the structural integrity of the building. This is why we ask you to contact us first. To make sure the building is ok.

If we find that you’ve done work without our permission or employed a contractor that did a poor quality job, we might ask you to reinstate your home to its original design or insist you get your contractor back to complete the work to a proper standard. This is at your own cost, plus we might charge you our costs for inspecting the work.

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