Boiler information

You might like to find out more about the boiler that’s in your home. Perhaps you want to see what the manufacturer recommends to make the best out of energy efficiency. Or maybe you want to try to understand what’s gone wrong so that you can help diagnose what repair is required.

We’ve collated a set of boiler manuals.

Baxi Boiler manuals

User manuals for other models of Baxi Boiler are available here.

Glow Worm manuals

Ideal manuals

Something up with your boiler?

Tenants can call us to report a repair need with the boiler on  0300 456 2929 (option1 1).

Key workers living in shared facilities can contact their accommodation officer to report an issue.

We only provide this service for home owners if you receive heating and hot water from a communal heating system. If you do and something’s gone wrong give us a call on 0300 456 2929 (option 1). Home owners with their own boilers will have to arrange the repair themselves.

Maintenance matters

As with any maintenance matters, be sure to check that the contractor has the right qualifications before they do any work in your home.

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