Your views matter to MTVH. We want you to feel involved, listened to and proud of where you live.
Find out how you can get involved so you can use your voice and make a difference to your community.
How you can share your voice
We work with volunteer residents who help us improve the customer experience for everyone.
Here are some of the ways you can get involved:
- Form a Residents’ Group or Association: a forum for neighbours to talk about their local community and have more of a say in how they are run.
- Take part in a Continuous Learning Review: you can help us design, improve and review the services we provide.
- Join a Regional Panel: these are based in the Midlands and London. They help us understand local priorities.
- Respond to surveys and polls: we may ask you to complete a survey or poll. This feedback helps us understand the experience of our residents and shape our services.
Find out more at YourVoice
YourVoice is our dedicated resident engagement hub. You can see what’s going in your local area, find opportunities to get involved, provide feedback and hear what other residents are saying.
Help improve our services
We need your opinions to help us improve MTVH’s website and services. You can get a £30 voucher for taking part in an hour-long session. You don’t need to be good with computers or the internet to apply.
Customer Voice Framework
Our Customer Voice Framework (PDF) sets out how we make sure the voices of our customers are heard.