Our digital vision

We started our digital transformation journey back in 2013.  We realised that our customers wanted to interact with us online, at a time of their choosing, rather than simply be able to ring our contact centre when we were open.  ...

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You can now make future payments

In MyTVH, you can now schedule a payment for a date of your choice. We’re working to make MyTVH easy and convenient for you. Future payments can save you time spent calling us to make payments, as you can schedule ...

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My TVH: Watch the video

A short video to find out about what's available for residents from MyTVH; the new online services from Thames Valley Housing.

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July’s My TVH update

July's new features, including improvements to passphrase resets and clearer accounts pages. Also, get involved and help test MyTVH...

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June’s MyTVH Update

Updates on June's new features, including notifications you'll receive, changing your details online and more.

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Online Customer Services – MyTVH, it’s arrived

We’ve been telling you about the work we’ve been doing on the new online service for a few months now. Well, it’s finally here. The new MyTVH was launched to a small group of residents in late February and we’re ...

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Online Customer Services – Where are we now?

When we last updated you back in August, we were in the planning stage. We needed to get residents to help us understand how they view and group services and information. So we ran a competition (with a free iPad as ...

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