Your service charge for 2013-14

This month you’ll be getting your annual service charge certificate and ‘balancing charge’ notification through the post. Please look out for them as they do contain important information! Here we explain what's what...

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Online Customer Services – MyTVH, it’s arrived

We’ve been telling you about the work we’ve been doing on the new online service for a few months now. Well, it’s finally here. The new MyTVH was launched to a small group of residents in late February and we’re ...

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Double award nomination for TVH

[caption id="attachment_348" align="alignleft" width="300"] Some of our keyworker homes at St George's Grove, Tooting[/caption] Thames Valley Housing (TVH) has been shortlisted in two categories at this year’s Landlord & Letting Awards. TVH’s Keyworker Rented Housing team are finalists in the ...

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Grounds maintenance: how are we doing?

Just over a year ago, we put new contractors in place for our cleaning and grounds maintenance services; Just Ask and Cleanscapes. They work on about two thirds of our schemes.

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Improving our online services

Jayne Hilditch, TVH’s Corporate Services Director, tells us all about the new TVH website that’s coming your way and how discussions with residents have shaped exactly what it will look like and offer.

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